Welcome to Loyaltyland.

Together we’re a team of good people who spend our time thinking of ways to make your customers like you more, so much so, they’ll probably offer to water your plants when you’re on holiday.

Our brand of loyalty

With over 25 years of loyalty behind us, we are proud to say we are a leader in B2B loyalty, sales channel incentives and reward fulfilment.

Our people and culture are the heartbeat of our business. We foster a collaborative and inclusive environment that values every team member’s voice, driving innovation and creativity. We are driven by a shared commitment to excellence, integrity, and customer success, ensuring that every interaction reflects our core values.

Meet the team

Mike Sexton

Managing Director (NZ/AU)

Sofia Lazos

General Manager Australia

Quinton Scheurich

Director of Loyalty & Partnerships

Stacey Kearins

Group Account Director

Glenn Shaw

Business Development Director

Mike Pratt

Commercial Director

Kelly Burns

Marketing Director

Clinton Friend

Product Director

Davina Aitchison

Finance & Data Director

Michelle Mallari

Customer Experience Manager

Justin Pretorius

Territory Account Manager (North Island)

Melissa Simmiss

Territory Account Manager (South Island)

Ben Hallahan

Rewards Shop Manager

Shena Read

Creative Lead

Keryn Duane

Videographer & Content Creator

Veronica Kampman

Marketing Executive

Sarath Sivadasan

Data Analyst

Monica Smail

Data IT Administrator

Sue Richardson

Accounts Assistant

Irene Fernandez

Finance & Admin Assistant

Hannah Shearer

Marketing Coordinator

Monique Paul

Graphic Designer

Aimee Ferguson

Marketing Coordinator

Brooke Larsen

Marketing Coordinator

Charlie-Grace Chapman

Customer Experience Specialist

Sean Morris

Customer Experience Specialist

Khessa Segura

Customer Experience Specialist

Mikee Gestopa

Customer Experience Specialist

Happy 10 years to our very own Videographer and Content Creator, Keryn! The team got together to celebrate Keryn’s incredible milestone. Not only is Keryn a talented designer and costume queen, she’s also the key behind our social media footprint and making us look great online. She works tirelessly wrangling content, taking photos, filming and capturing our team culture. We’re very lucky to have her as part of the Smart Loyalty family. #smartloyalty #10years #milestone
Happy 10 years to our very own Videographer and Content Creator, Keryn! The team got together to celebrate Keryn’s incredible milestone. Not only is Keryn a talented designer and costume queen, she’s also the key behind our social media footprint and making us look great online. She works tirelessly wrangling content, taking photos, filming and capturing our team culture. We’re very lucky to have her as part of the Smart Loyalty family. #smartloyalty #10years #milestone
Smart Loyalty joined the @lugtonsroundthebridges event in Hamilton on the weekend, with our Marketing Coordinator Aimee, placing first in the women’s 12km run 🏃🏼‍♀️💨🥇 #smartloyalty
Smart Loyalty joined the @lugtonsroundthebridges event in Hamilton on the weekend, with our Marketing Coordinator Aimee, placing first in the women’s 12km run 🏃🏼‍♀️💨🥇 #smartloyalty
Congratulations Steve L, winner of the Russell Hobbs appliances from the 2024 OfficeMax giveaway. OfficeMax also gave away 5 prizes of 20,000 bonus points to each of the following lucky winners: Ryan V, Ian N, Tao X, Rick S, Richard and Angela R. Keen to earn reward points on your office supplies needs? Link in bio.
Congratulations Steve L, winner of the Russell Hobbs appliances from the 2024 OfficeMax giveaway. OfficeMax also gave away 5 prizes of 20,000 bonus points to each of the following lucky winners: Ryan V, Ian N, Tao X, Rick S, Richard and Angela R. Keen to earn reward points on your office supplies needs? Link in bio.
Welcome to our latest followers! Check out what one of our SmartTrade members has to say about their programme experience. With over 300 partners to earn from in the SmartTrade Rewards programme, it’s easy to get rewarded for your business spend. Find out more at smart-trade.co.nz - link in bio. #SmartLoyalty #SmartTrade #testimonial #coalitionloyalty #b2bloyalty #loyaltyprogram
Welcome to our latest followers! Check out what one of our SmartTrade members has to say about their programme experience. With over 300 partners to earn from in the SmartTrade Rewards programme, it’s easy to get rewarded for your business spend. Find out more at smart-trade.co.nz - link in bio. #SmartLoyalty #SmartTrade #testimonial #coalitionloyalty #b2bloyalty #loyaltyprogram
We listen. We create. We deliver. Visit smartloyaltyhq.com to learn more - link in bio. #SmartLoyalty #B2BLoyalty #Loyaltyprogram
We listen. We create. We deliver. Visit smartloyaltyhq.com to learn more - link in bio. #SmartLoyalty #B2BLoyalty #Loyaltyprogram
We’re pleased to welcome our newest partner, Black Duck Seat Covers! Known as NZ’s largest supplier of premium vehicle seat covers, they are now offering their business customers the chance to earn points on eligible purchases. T&C’s apply. #SmartLoyalty #B2Bloyalty #newpartner
We’re pleased to welcome our newest partner, Black Duck Seat Covers! Known as NZ’s largest supplier of premium vehicle seat covers, they are now offering their business customers the chance to earn points on eligible purchases. T&C’s apply. #SmartLoyalty #B2Bloyalty #newpartner
Meet our analytical wizards, the Finance and Data Team. This talented team use their skills to develop accounting and data analytics projects to inform decision-making within our organisation, and on a wider level for our rewarding partners. Left to right: Sarath, Monica, Sue, Irene and Davina. #smartloyalty #financeanddatateam #B2Bloyalty #team
Meet our analytical wizards, the Finance and Data Team. This talented team use their skills to develop accounting and data analytics projects to inform decision-making within our organisation, and on a wider level for our rewarding partners. Left to right: Sarath, Monica, Sue, Irene and Davina. #smartloyalty #financeanddatateam #B2Bloyalty #team
Smart Loyalty proudly facilitate the reward and fulfilment platform for the Farm Source Rewards programme. This customised loyalty solution has helped provide Fonterra farmers with a stronger, more compelling value proposition for their Farm Source dollars. #SmartLoyalty #FarmSourceRewards #B2Bloyalty #loyaltyprogram
Smart Loyalty proudly facilitate the reward and fulfilment platform for the Farm Source Rewards programme. This customised loyalty solution has helped provide Fonterra farmers with a stronger, more compelling value proposition for their Farm Source dollars. #SmartLoyalty #FarmSourceRewards #B2Bloyalty #loyaltyprogram
A well-structured loyalty programme establishes trust between businesses and their customers. When clients feel valued and appreciated, they are more likely to advocate for your brand to their networks. #SmartLoyalty #B2Bloyalty #Loyaltyprogram #referrals #satisfiedcustomers
A well-structured loyalty programme establishes trust between businesses and their customers. When clients feel valued and appreciated, they are more likely to advocate for your brand to their networks. #SmartLoyalty #B2Bloyalty #Loyaltyprogram #referrals #satisfiedcustomers
Meet Aimee, our Marketing Coordinator. Aimee develops and executes marketing campaigns for Smart Loyalty, as well as our Ateco and Luxaflex Rewards programmes. Outside of work, Aimee stays active with her passion for running. She’s also a coffee enthusiast and loves spending sunny days at the beach, especially in Whangamatā. #smartloyalty #employeespotlight
Meet Aimee, our Marketing Coordinator. Aimee develops and executes marketing campaigns for Smart Loyalty, as well as our Ateco and Luxaflex Rewards programmes. Outside of work, Aimee stays active with her passion for running. She’s also a coffee enthusiast and loves spending sunny days at the beach, especially in Whangamatā. #smartloyalty #employeespotlight
We are passionate, we believe in community, we are committed to and love what we do, we aim for excellence, and strive to enhance your business. #SmartLoyalty #B2Bloyalty #loyaltyprogram
We are passionate, we believe in community, we are committed to and love what we do, we aim for excellence, and strive to enhance your business. #SmartLoyalty #B2Bloyalty #loyaltyprogram
The good news keeps coming – you can now earn reward points on your insurance premiums when you get cover with our newest partner, @bizcovernz . Get a quote today - Link in bio.
The good news keeps coming – you can now earn reward points on your insurance premiums when you get cover with our newest partner, @bizcovernz . Get a quote today - Link in bio.